Legal & Privacy

jdbzk Privacy Policy

Q: Can I request deletion of my personal data?

Yes, you can. Email support@jdbzk.mom or contact us via 24/7 Live Chat. All data will be deleted except what we are legally required to retain (such as financial records).

This policy clearly explains how jdbzk collects, uses and protects your personal data.

Last updated: 29 October 2026

Introduction and Purpose of This Policy

jdbzk ("we", "service", "platform") is a casino and football betting platform designed for players in Myanmar. This Privacy Policy explains how we manage your personal data whenever you use our website jdbzk.mom and related services.

By accessing this platform, you are considered to have agreed to the terms set out in this policy. If you do not agree with the policy, you may request to stop using the service and ask us to delete the data we hold about you.

Information We Collect

We may collect personal data in the following categories—

2.1 — Information You Provide Directly

Name and age details entered when creating an account
Email address used for communication
Payment details provided when making deposits or withdrawals
Messages and requests submitted when contacting customer support

2.2 — Information Collected Automatically

IP address, browser type and version
Mobile device information
Website access and browsing records (Log Data)
Data collected from cookies and similar tracking technologies
Gaming history, transaction data and promotional participation records

We do not store your full card number directly on our servers. Payment data is handled with secure SSL encryption.

How Do We Use Your Information

We use the personal information we collect only for the following purposes—

To create and manage your account
To process deposits, withdrawals, and payments
To provide 24/7 Live Chat customer support
To carry out platform security and fraud prevention measures
To meet legal and regulatory requirements
To improve our services for a better player experience
To send promotions and bonus information (you can opt out at any time)

Cookies and Tracking Technology

Our website uses cookies. Cookies are small data files stored in your browser that help you get a better experience on the site.

Types of Cookies We Use

Essential Cookies: Required for the website to function correctly and to keep your log-in session active
Functional Cookies: Remember your language and display preferences
Analytics Cookies: Used to understand how the website is used and to improve our services

You can disable cookies in your browser settings. Note, however, that some features of the website may not work properly if cookies are turned off.

Third-Party Data Sharing Policy

We do not sell, rent, or share your personal information with third parties, except in the following cases—

To work with payment service providers such as KBZPay, Wave Money, and AYA Pay to process transactions
Where disclosure is required by law or by order of a judicial authority
Trusted companies that handle our servers, data storage, or technical support — these companies may only handle data under our instructions
In the event of a platform merger or acquisition — you will be notified in advance

All third-party service providers we work with must meet our data security agreement and comply with our personal data protection standards.

Data Retention Period

We retain your personal information in accordance with the following policy—

Account Data: Kept for as long as your account is active; after closure, retained for the number of years required by law
Payment Records: Retained in line with financial audit and accountability requirements
Gaming Records: Kept for as long as needed for fair play and dispute resolution
Communication Records: Retained to improve customer support and review actions taken

When you request deletion of your data, we will delete it unless doing so conflicts with our legal obligations.

Data Security Measures

jdbzk has put in place technical and administrative security measures to protect your personal information—

The entire website is protected with SSL (TLS) encryption
Data is encrypted before being stored in the database
Access to personal information is limited to a small number of staff, all of whom receive privacy training
Regular monitoring and protective measures are carried out against cyber threats
Login activity is logged and reviewed to protect against unauthorized account access

While we have these technical measures in place, please be aware that no service provider can guarantee 100% security for data transmitted over the internet.

Your Rights

You have the following rights in relation to this policy—

Right of Access: You can request to view the personal information we hold about you
Right to Rectification: You can request correction of any inaccurate personal information
Right to Deletion: You may request that your personal data be deleted, as long as it does not conflict with any legal obligations
Right to Object: You may object to your data being processed for marketing purposes
Right to Unsubscribe: You may opt out of promotional emails by using the unsubscribe link included in those emails

To exercise any of these rights, please contact us at [email protected] or reach us anytime via 24/7 Live Chat.

Access Restriction for Minors

This platform is available to users aged 21+ only. We do not intentionally collect personal data from anyone under 21. If we become aware that a person under 21 has submitted personal data to us, we will take immediate steps to delete that data.

Policy Changes

We may update this Privacy Policy from time to time. When changes are made, the revised policy will be posted on this page along with an updated "Last Modified" date. If there are significant changes, we will post a notice on the platform.

Continuing to use the platform after changes have been made means you accept the new policy. We encourage you to review this policy regularly.

jdbzk Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us through the following channels—

[email protected]

24/7 Live Chat — Click the Live Chat on the website to contact us directly in Myanmar language

We will do our best to handle all privacy-related requests as promptly as possible.

FAQ

Frequently Asked Questions about Privacy Protection at jdbzk

jdbzk protects your personal data using SSL encryption, database encryption and access controls. Financial data is not stored directly on our servers — all transactions are handled through a secure payment network.

Your personal data is never sold, rented or shared with third-party marketing companies under any circumstances. Data is only shared when required to process payments or to meet legal obligations.

Yes, you can. Email [email protected] or contact us via 24/7 Live Chat. All data will be deleted except what we are legally required to retain (such as financial records).

You can disable cookies, but your login session will not be remembered and some services may not work properly. We recommend keeping Essential Cookies enabled for the best experience.

Yes, you can. You may update your details directly in your profile settings, or contact customer support to request a change. Please note that editing registration or identity data may require identity verification.

Yes, you can. Click the "Unsubscribe" link at the bottom of any promotional email, or contact customer support to request removal. You will still receive essential service emails such as deposit and withdrawal confirmations.

If we become aware of a data breach that may have affected your information, we will notify you in advance via your registered email. We will explain the steps taken to address the issue and the measures put in place to prevent recurrence through our main communication channels.